Update and issues when accessing it on a smart phone

Dennis Schaffer

• July 31, 2024 16:01

Yesterday after the update, our website was messed up. I was able to just make changes and update the site to correct the pages. However, when accessing it via a smart phone, there are still issues. Any suggestions on how to fix this?

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  Ariel H.

  • July 31, 2024 16:08

  Hi Dennis,

  Thank you for reaching out to us.

  To address the issue in mobile view, kindly verify if you have any caching plugins installed on your website and clear the cache. Furthermore, this problem may arise if you have server-side caching enabled. In such instances, please review your hosting console to see if you can purge the cache.

  If the problem persists, please share the URL with us for further inspection.

  Best regards,
  Ariel H.

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