Why did I have to sign up for an cloud trial when I have Brizy Pro Lifetime account?

D. D. Ploog

• July 30, 2024 23:55

I bought the Lifetime Brizy Pro a couple of years ago. I haven't done anything in about 8 months. None of my sites are live yet. I went back on a few days ago and I couldn't access my dashboard. Finally after going back and forth, I was able to access through the cloud button. Now I'm signed up for cloud trial. Does this mean in about 10 days I'll either have to start paying for something I don't want or lose access to my dashboard again?

Deidre

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  Ariel H.

  • July 31, 2024 12:13

  Hi,

  Thank you for reaching out to us.

  We apologize for the inconvenience. You may have selected the "Start Free Trial Cloud," which has been replaced with the "Go To Brizy Cloud" button, causing you to unintentionally sign up for the Free Trial Cloud. Rest assured; we have resolved this issue for all users.

  At the end of the trial period, your account will remain unaffected, and you will retain access to all your currently active subscriptions.

  If you have any further questions, please let us know.

  Best regards,
  Ariel H.

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