Langage switcher not working fine

Patrick Heymans

• July 30, 2024 13:57

Hi,

I've implemented Brizy and a langage switcher on my wordpress website but the langage switcher do not work well on all pages, and I do not find how to fix the problem.

You can try it on www.skalup.com.

When you click on the french flag, a parameter is added on the url and that creates an 404 error :

https://www.skalup.com/devis-automatises/?is-editor-iframe=1722346811#038;post=9312

Thanks for your help

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  KC George

  • July 31, 2024 06:51

  Hi Patrick,

  Whilte Brizy Cloud supports the 'Translation' element, Brizy WordPress does not. This element is used in Brizy Cloud to switch languages in a multi language website.

  

   

  Kindly let us know how you have added the language switcher element to your Brizy WordPress project. 

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  Patrick Heymans

  • August 01, 2024 07:03

  Hi KC George,

  We currently use Brizy Pro on Wordpress, and the langage switcher is added by the TranslatePress module.

  Do you think I have to contact the TranslatePress support ?

  Have a nice day

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  KC George

  • August 01, 2024 07:14

  Hi Patrick,

  The most recent Brizy versions have an incompatibility with the TranslatePress language switcher. We are currently working on fixing it and we hope to release a fix along with one of the future Brizy updates.

  Until we have a fix available for this issue, you may wan to roll back Brizy to its previous versions. Kindly use these files.

  • Brizy 2.4.45: https://jmp.sh/6w60BmCr
  • Brizy Pro 2.4.38: https://jmp.sh/5610QZIA

  Kindly follow this procedure to roll back.

  • Deactivate and delete Brizy Pro
  • Deactivate and delete Brizy
  • Download Brizy 2.4.45 and in your WordPress Dashboard under Plugins - Add New - Upload Plugin, upload Brizy
  • Download Brizy Pro 2.4.38 and under Plugins - Add New - Upload Plugin, upload Brizy Pro

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  Patrick Heymans

  • August 01, 2024 09:56

  Hi KG George,

  Are you sure I won't loose my templates and so on ? Will the rollback affect my live website ? 

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  KC George

  • August 01, 2024 10:36

  Hi Patrick,

  The website's design will be impacted during the execution of the rollback, let's say for 5 minutes. Your website will continue to function properly following the rollback if you adhere to the procedure given above.

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  Patrick Heymans

  • September 02, 2024 13:48

  Hi George,

  I waited to come back from holidays to do the roll back. The solution you proposed me do not work at all and creates critical error in front...

  See error message attached. Well, it seems that we have to find another editor that allows us to manage multilingual since your wordpress solution doesn't work with translation modules :(

  I'll leave a customer review on your wordpress download page to inform other customers with that bug. 

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  KC George

  • September 02, 2024 14:27

  Hi Patrick,

  The latest versions of Brizy has an incompatibility with the TranslatePress language switcher. We have developed a fix for this bug at our end. We hope to release an update with this fix soon.     

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