menu mobile impossible to click

Fabrizio Ariu

• July 30, 2024 10:09

Hi, I have some problems with the menu in mobile view. For baggypoetto.it domain it's impossible to click through, for baggylockers.com domain it's possible only on the first seconds.

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  KC George

  • July 30, 2024 12:35

  Hi Fabrizio,

  If you are using the WP Fastest Cache plugin, kindly disable it and check if the issue resolves. If you are using Autoptimize plugin, kindly disable it temporarily and check if that helps.

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  Fabrizio Ariu

  • July 31, 2024 07:39

  Hi, I tried to disable both but the problem still remains.

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  KC George

  • July 31, 2024 14:17
  • Edited

  Hi Fabrizio,

  The hamburger menu appears working fine at https://www.baggylockers.com/ Kindly see this screen recording https://jmp.sh/ZRsdIwcI If you have deactivated the two plugins for the above website, it seems to have helped.

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  Fabrizio Ariu

  • July 31, 2024 13:38

  Hi again, baggylockers.com sometimes works, baggypoetto.it never.

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  KC George

  • July 31, 2024 14:22

  Hi Fabrizio,

  If you have already tried deactivating WP Fastest Cache and Autoptimize for https://www.baggypoetto.it/, we can have a look at your WordPress Dashboard to help you fix this issue. Please add a new user to your WordPress Dashboard and send the following details to our email: communitysupport@brizy.io if you want us to take a look. 

  • Community Post link: https://support.brizy.io/hc/en-us/community/posts/20450863443986
  • WordPress Admin URL: 
  • Username
  • Password

  Please let us know  in this forum when you send us the email.

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  Fabrizio Ariu

  • July 31, 2024 14:34

  Done. Thank you.

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  KC George

  • August 01, 2024 06:12

  Hi Fabrizio,

  I have fixed the problem with the hamburger menu at https://www.baggypoetto.it/. Kindly check.

  Have a look at my test of the hamburger menu at https://jmp.sh/V8THS0NN

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  Fabrizio Ariu

  • August 01, 2024 10:06

  Hi, yes now it works, thank you. What's the problem? Could you check also baggylockers.com?

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  KC George

  • August 01, 2024 10:47

  Hi Fabrizio,

  Another Brizy element was overlapping with the hamburger on the mobile. I made a minor change to the design to avoid the overlap. 

  Hamburger menu of https://www.baggylockers.com/ works well at my end. Have you seen this screen recording https://jmp.sh/ZRsdIwcI?

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