Can not save ora publish

Juancarlos Lagoa

• July 27, 2024 13:04

Hi, I've had a problem since yesterday, I'm editing a page and when I click on the refresh button I get this message "This page needs to be updated. You probably updated this page (or another) in another tab or browser."
But if I click update nothing happens and it doesn't save the changes.
I tried on all the pages of my site but it gives me the same error.
can you help me?

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  Ariel H.

  • July 29, 2024 11:14

  Hi Juancarlos,

  Thank you for contacting us.

  In case you are using WordFence, please set it to learning mode and see if this helps fix the issue:

  1. In the WordFence plugin settings, navigate to Firewall;

  2. Enable Learning Mode - https://imgur.com/TucapoH

  3. Return to your Brizy page, make some minor changes, and then update the page;

  4. Once done, return to the WordFence settings and re-enable the Enabled and Protecting option.

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

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  Kingsley Aduhene

  • July 29, 2024 16:34

   

  I am also facing the same issue but I have been able to fix it. I deactivated my WordFence plugin

  

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  Ariel H.

  • July 30, 2024 08:54

  Hi Kingsley,

  I apologize for the inconvenience.

  If setting WordFence to Learning Mode did not resolve the issue, please also verify if you have access to temporarily disable the Firewall/Mod Security in your hosting console. This should also help resolve the issue.

  Best regards,
  Ariel H.

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