Un-cancel Brizy PRO Studio

John Mahood

• July 30, 2024 16:03
• Edited

I received the message below. How do I cancel this subscription?

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  Ariel H.

  • July 29, 2024 10:05

  Hi John,

  Thank you for reaching out to us.

  I can assist you in confirming the cancellation.

  If it is not too much trouble, could you please spare a few minutes to let us know why you chose to cancel your subscription?

  Your feedback will help us identify areas for improvement.

  Best regards,
  Ariel H.

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  John Mahood

  • July 29, 2024 17:54

  Hi Ariel,

  The cancellation was a mistake on our end. Please do not cancel the subscription. I have clients depending on their Brizy websites.

  John

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  John Mahood

  • July 30, 2024 15:19

  Hi Ariel,

  This cancellation was a mistake. We need to reinstate. My assistant thought she was cancelling the WordPress subscription, not the Cloud subscription and didn't realize they were connected. See screenshots.

  We have several clients at risk of their Brizy Cloud sites in our account going offline tomorrow. :(

  John

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  KC George

  • July 31, 2024 09:50

  Hi John,

  Look like you are in contact with my colleague Basharat Reyaz. Let us continue the discussion by email.

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  John Mahood

  • July 31, 2024 15:59

  Great! Thank you.

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