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Menu/footer not visible

Michiel Lublink

The main menu and the footer are no longer visible on this site www.eilandbouw.nl. Everything has been updated. Plugins have been enabled and disabled. Do you have a solution?

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Comments

7 comments

Date Votes
  • Ariel H.

    Hi Michiel,

    Thank you for contacting us.

    This is something we need to inspect from your WP Admin page. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

    Community Post link: https://support.brizy.io/hc/en-us/community/posts/20383546399634
    WordPress Admin URL:
    Username:
    Password:

    Please make a full backup of your site as a precaution.

    Best regards,
    Ariel H.

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  • Kurt Schelfhout

    Hi Michiel, I'm experiencing the same problem on https://www.portasuperia.be , did they gave you a solution?

    Best regards,

    Kurt

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  • KC George

    Hi Kurt,

    Kindly follow these steps for every global block that are not visible in the website frontend (including the header and the footer)

    1. Make a minor change: Make a small edit to the global block (such as modifying the padding by one pixel), and then revert the change.
    2. Save your work: Save your work by clicking on the "Update" button at the bottom right corner and check if the global blocks are visible in the frontend
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  • Kurt Schelfhout

    Hi K C George,

    Tried that without any luck.

    My menu was shown by my wordpress template and on all the other pages its showing.

    Only on the homepage it's not showing....which is frustrating off course..

    I've quickly added a menu via Brizy so my visitors can navigate, but this should not be a permanent solutions.

    In the beginning I also had problems with being unable to save a page, this is now solved hopefully, but now this occurs...

    Any advice?

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  • KC George

    Hi Kurt,

    Can we take a look at your project to fix this issue for you? Please add a new user to your WordPress Dashboard and send the following details to our email: communitysupport@brizy.io 

    Please let us know  in this forum when you send us the email.

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  • Kurt Schelfhout

    Hi K C George,

    I've send you the email.

    I’ve quickly added a new menu so our guests can navigate, but if you look at the other pages, you see the original menu and footer, thx for your help

    Best regards,

    Kurt

     

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  • KC George

    Hi Kurt,

    The "Default Page Template" was not applied on your homepage; hence the theme header and the footer were not visible. I have set the homepage to the Default Page Template. Please check if everything is working well.  To see the latest change, kindly reload the page in your browser or check the website frontend from a private (incognito) window of your browser.

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