Brizy Product single page Not showing

Rich Tacz

• July 26, 2024 04:25

I cant edit the styling as its not showing .

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  Ariel H.

  • July 26, 2024 11:33

  Hi Peter,

  Thank you for contacting us.

  Could you please confirm if you can replicate the issue with all other plugins besides Brizy and Brizy Pro disabled. Also try using another theme and see if this makes any difference?

  If the issue continues, this is something we need to inspect from your WP Admin page. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/20376675831058
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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  Rich Tacz

  • July 26, 2024 14:12

  Sent

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  Ariel H.

  • July 29, 2024 09:18

  Hi Peter,

  Thank you for the update. Unfortunately, the credentials didn't work - 
  I copied the password exactly as it is, making sure that there are no extra spaces on or before the password.

  

  Please revise the user account credentials and send them again. 

  Best regards,
  Ariel H.

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  Ariel H.

  • July 29, 2024 14:57

  Hi Peter,

  Thank you for the update. Unfortunately, the credentials provided still do not work. However, upon testing your site, it seems to be functioning correctly as shown on this screencast - https://youtu.be/Ur39K4St-nc.

  Best regards,
  Ariel H.

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