Upgrade to PRO to use this Form element - but stopped working

Ziva Leskovsek

• July 25, 2024 12:13

Hey, I have upgraded to pro in February 2024 and it has been working all good till now...

Now my forms on website are not working. It says 

''Upgrade to PRO to use this Form element''

0

• 

  Ariel H.

  • July 25, 2024 14:09

  Hi Ziva,

  Thank you for reaching out to us.

  This is something we need to inspect from your WP Admin page. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/20365171953682
  WordPress Admin URL:
  Username:
  Password:
  URL of your contact form:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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• 

  Ariel H.

  • August 08, 2024 13:02

  Hi Živa,

  Thank you for your cooperation.

  We attempted to log in; however, your firewall is currently preventing my access to your site.

  Kindly follow the steps outlined in this screenshot to temporarily disable security protection on your website.

  

  Please notify me once this has been done so that I can reevaluate your site.

  Best regards,
  Ariel H.

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