I have a problem, I can't save my edits on my pages anymore

Jenny Chammas

• July 25, 2024 08:26

Hi, I have a problem since yesterday. When I edit my pages and then try to save my changes, I have this message and warning : the only option I have is to refresh and then lose my changes. I checked, the page was not open elsewhere. I tried several things : deconnect and reconnect, empty the cache, but nothing works. Thank you for your help,

0

• 

  Mark Aburot

  • July 25, 2024 10:05
  • Edited

  Hi Alice, 

  I'm Mark from Brizy Support, Thank you for contacting us. 

  We recently released an update to Brizy and Brizy Pro that conflicted with WordFence. 

  If you have WordFence, please follow these brief instructions:

  - In the WordFence plugin settings, navigate to Firewall;

  - Enable Learning Mode - https://imgur.com/TucapoH

  - Return to your Brizy page, make some minor changes, and then update the page;

  - Once done, return to the WordFence settings and re-enable the Enabled and Protecting option.

  Please let me know if this resolves the issue.

   

  Best regards,

  Mark.

  0
• 

  Katherine Baldwin

  • July 25, 2024 15:55

  This worked for me!  Within Word Fence, I had to click, firewall, then "All Firewall Options," but then I found the options shown in the screen shot.  Thanks Mark Jun!

  0
• 

  Jenny Chammas

  • July 25, 2024 16:05

  Thank you, I could access your screenshot here (not in my emails), si I did it and I worked also !

  0

Please sign in to leave a comment.