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AI created website cant edit form setting.

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21 comments

  • Natalia Chitoroaga

    Hi Johny,

    Thank you for your message.

    Can you send us the page URL in which you have this contact form issue?

     

    Thank you,

    Regards, Natalia

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  • Johnny Wong

    https://blackberry20715817.brizy.site

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  • Johnny Wong

    Sorry, the domain has been changed to https://minipore.brizy.site.

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  • K C George

    Hi Johnny,

    We have fixed the issue with the form at https://minipore.brizy.site. Kindly check

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  • Johnny Wong

    Hello, it's true that I can set it up now, but I have set up a webhook, tried both get and set, I can receive webhook requests, but the requests don't contain any information, is there something wrong with my settings?

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  • K C George

    Hi Johnny,

    You must use the POST option to trigger an external webhook URL. For a generic tutorial on using Brizy webhooks, kindly have a look at this tutorial Connect Brizy Form Fields to Moosend with Pabbly FREE | Webhooks

     

    If you are unable to make it work, kindly make a screen recording with what you have attempted and the issue you are facing. We will take a look   

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  • Johnny Wong

    The problem is solved, thanks. Previously, I thought the new one was at the top. After watching the video, I learned that the new one is added at the bottom. Is there a way to delete these useless webhooks?

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  • K C George

    Hi Johnny,

    Unfortunately, Brizy Cloud does not have a provision to delete previously added webhook integrations. 

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  • Johnny Wong

    Hello, I found that there seem to be quite a few issues with AI website building. After I set the global header and footer blocks, multiple headers and footers appear on the new pages. Also, when I added text, set it to bold and centered, then tried to increase the font size, it resulted in errors.

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  • K C George

    Hi Johnny,

    If you have saved the AI project in your account, kindly share with these details. We will take a look

    • Workspace
    • Project Name
    • Preview URL

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  • Johnny Wong

    workspace: 华膜

    name: minipore

    url: https://minipore.brizy.site

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  • K C George

    Hi Johnny,

    I could not reproduce the problems you are facing with your AI generated website. Kindly see my test at https://jmp.sh/jCcaIrMf Please give us more details on how to reproduce the errors.

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  • Johnny Wong

    Hello, I just tried it, and the text being bold, centered, and the increase in font size is working normally now. However, the issue with having multiple headers and footers in newly created pages still occurs. I've recorded a video https://johnny.getmeetingless.com/share/66ab8e2b40ff61efb46910c7

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  • Johnny Wong

    I've reproduce the issue with the text just now https://johnny.getmeetingless.com/share/66ab93272a96b0af239af094

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  • Ariel H.

    Hi Johnny,

    We appreciate your effort in creating the screencast to highlight the issue.

    I have asked one of our senior support team members to investigate this issue. I will get back to you as soon as I have any new updates.

    Best regards,
    Ariel H.

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  • Ariel H.

    Hi Johnny,

    Thank you for your patience. This issue is currently in progress. This may take some time, but I will reach out to you as soon as I receive any new information.

    Sorry for the inconvenience.

    Best regards,
    Ariel H.

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  • Ariel H.

    Hi Johnny,

    We apologize for the long delay.

    We recently rolled out an update for Brizy Cloud. Could you please try and see if you can replicate the issue?

    Best regards,  
    Ariel H.

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  • Johnny Wong

    Hello, I just created a site using AI, but the problem still exists.

    workspace: My Personal Projects

    name: CLARITYE-COMMERCE CO., LTD

    url: https://lychee21431329.brizy.site

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  • K C George

    Hi Johnny,

    When you say "but the problem still exists" do you mean that the Email notification and Apps option does not load? We have fixed this issue in your your project. Kindly check

    If it is another issue, please give us more details. 

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  • Johnny Wong

    Yes, its working right, But has the issue actually been fixed? (I mean, when I generate a website with AI next time, will I still need your help to solve it manually?)

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  • K C George

    Hi Johnny,

    This error typically occurs due to duplicate form ID (another form in the project has the same ID). To fix this issue, kindly duplicate the form by selecting the 'Duplicate' icon at the top right corner. Delete the original form and configure email notifications/apps in the duplicated form.

     

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