Brizy 404 page not working

Kawai Cheah

• July 24, 2024 04:34

I created brizy 404 page following brizy tutorial. But it showing error. See screenshot.
My test site URL is https://gwangalli.superdough.co/

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  Ariel H.

  • July 24, 2024 05:17

  Hi Kawai,

  Thank you for contacting us.

  This is something we need to inspect from your WP Admin page. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/20335565977234
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  In the meantime, could you please try disabling all other plugins except for Brizy and Brizy Pro to see if the issue persists? If the issue does not occur with other plugins disabled, it is possible that there may be a conflict with one of the third-party plugins installed on your site. Additionally, you can try temporarily switching to another theme to determine if the issue is related to your current theme.

  Best regards,
  Ariel H.

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  Ariel H.

  • July 24, 2024 06:49

  Hi Kawai,

  Thank you for your cooperation.

  The issue seems to be related to the new Brizy update. I have installed the older versions to address the problem. 

  

  We will keep you informed on this support thread once we have fixed the issue with the new update. Apologies for the inconvenience.

  Best regards,
  Ariel H.

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