Last Brizy Update - HELP!!!

Reto Schäublin

• July 22, 2024 16:00

On all of my clients websites: Menu not visible in frontend. Pages cannot be edited and updated in Brizy. > Brizy Pro 2.5.0

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  Ariel H.

  • July 22, 2024 20:55

  Hi Reto,

  Thank you for contacting us.

  We apologize for the inconvenience. We have recently received similar reports. Could you please try to revert to these older versions: https://tinyurl.com/4z3cj26y

  Steps to roll back:

  1. Navigate to the Plugins section and uninstall both Brizy and Brizy Pro.
  2. Begin by uploading and activating Brizy.
  3. Proceed to upload Brizy Pro and activate it.

  Please try these steps and inform me of the results. Rest assured; we will update you once we have resolved the issue with the recent update.

  Best regards,
  Ariel H.

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  Jeremiah Lydia

  • July 23, 2024 01:01

  Same issues here, all of my sites down!

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  Alex G

  • July 23, 2024 01:14

  If you have WordFence installed try disabling that plugin, I was able to fix the nav issue by editing the global nav and then saving it again. 

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  Jose Olivas

  • July 23, 2024 03:17

  rolling back worked for me. please inform when there is a fix for this update.

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  Ariel H.

  • July 23, 2024 09:10

  Hi Jeremiah,

  Thank you for reaching out to us.

  We apologize for the inconvenience. We are actively investigating this issue and expect it to be resolved shortly.

  In the meantime, please consider reverting to the older versions I have mentioned earlier. Alternatively, you can also follow Alex G's suggestion and disable WordFence to see if that resolves the issue for you.

  Please do not hesitate to reply if the problem persists.

  Best regards,
  Ariel H.

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  Ariel H.

  • July 23, 2024 09:12

  Hi Jose,

  Thank you for the update. I'm glad that reverting to the older versions of Brizy and Brizy Pro has fixed the issue.

  Rest assured, we will keep you informed when we release the patch to address this issue. We apologize for any inconvenience this may have caused.

  Best regards,
  Ariel H.

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  Reto Schäublin

  • July 23, 2024 10:12

  Thanks Ariel, rolling back worked for me. Please inform when there is a fix for this update.

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  Ariel H.

  • July 23, 2024 11:31

  Hi Reto,

  Thank you for the update. I will get back to you as soon as we have released a patch to address the issue.

  Kind regards,
  Ariel H.

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