Security Concerns

George Izquierdo

• July 18, 2024 20:50

Hello Team,

I am very concern as to the security of my Brizy cloud account. I do have an account manager who also has access to my brizy account, it is only him and I and neither one of us has created these additional 4 projects that randomly appeared in my account. I get this dangerous site warning in red and we are unsure how this all happened. I already deleted those additonal projects due to safety concerns. 

I am also seeing some unauthorized backlinks on my website with Dofollow or Nofollow backlinks with black hat link building technique. None of use did, so how can this possibly even happen by using Brizy??? 

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  Ariel H.

  • July 19, 2024 12:22

  Hi George,

  Thank you for reaching out to us.

  We completely understand your concern about the security of your account. Your safety is a top priority for us. Regarding the "Dangerous site" warning, we've recently taken steps to address this issue. The warning occurred due to some users misusing our subdomain name, resulting in its blockage in Google Chrome. To resolve this, we've created a separate domain name for free users.

  As for the unexpected accounts, it is possible that they were created inadvertently. Please observe and let us know if the issue persists, and we will investigate further if needed.

  If you have any additional questions, please feel free to reply.

  Best regards,
  Ariel H.

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  George Izquierdo

  • July 19, 2024 15:07

  Hi Ariel,
  
  Thank you for the clarity on the above. However, I do not see that you addressed this part of my messgae:
  
  I am also seeing some unauthorized backlinks on my website with Dofollow or Nofollow backlinks with black hat link building technique. None of use did, so how can this possibly even happen by using Brizy??? 

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  Ariel H.

  • July 19, 2024 15:22

  Hi George,

  I apologize if I may not have fully understood your concern. Could you please explain how you are observing unauthorized backlinks on your website? A screenshot would also be helpful.

  I look forward to your response.

  Best regards,
  Ariel H.

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  Christopher Boakye

  • July 26, 2024 17:29

  The red dangerous site error on chrome is still an issue...

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  Ariel H.

  • July 30, 2024 08:23

  Hi Christopher,

  Thank you for reaching out to us.

  Could you kindly provide us with the Project Name and Preview URL of your project in the Brizy Cloud Dashboard where this issue can be replicated?

  I am looking forward to your response.

  Best regards,
  Ariel H.

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  George Izquierdo

  • August 01, 2024 01:53

  It's the only project I have it's called project 1. Unfortunately, I do not know how to replicate this issue as it has happened all of a sudden with absolutely no explanation what-so-ever. Unfortunately, this is a major security concern to me and I will be cancelling soon with Brizy.

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  KC George

  • August 01, 2024 07:38

  Hi George,

  When visiting your project using Google Chrome, I see the design at https://jmp.sh/cRIdSWA4 I do not see a "Dangerous Site" notification. 

  Have you tried accessing the website from different devices, using different Internet Service Providers and from different locations? All users of the website may not see this error.

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