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Menu not updating

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3 comments

  • Ariel H.

    Hi Philip,

    Thank you for reaching out to us.

    Could you please confirm if the steps shown in the screencast linked below are the ones you followed to create the menu on your website?

    Screencast Link: https://youtu.be/vLXY5iRX0os

    I am looking forward to your response.

    Best regards,
    Ariel H.

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  • Philip Wand

    Ariel,

    Yes, that's essentially it.

    Note I also had to F5 the editor page to see the menu: on the screencast, if looks as though your editor updated after you saved and closed the menu editor.

    Regards

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  • Ariel H.

    Hi Philip,

    Thank you for your cooperation.

    It appears that some users already have reported a similar issue. This seems to be a glitch in the recent update. Our developers are already aware of this issue and should have it fixed soon. We apologize for any inconvenience caused.

    In the meantime, to address this issue, after adding the menu item, you can make minor modifications to your page, such as removing a period in a paragraph or duplicating an element, then save your changes. Preview the page, and the newly added menu item should appear. Afterwards, return to your page, undo the modifications you made, and update the page again. This process is demonstrated in this screencast - https://youtu.be/WtwNlykZyEc

    Please give this a try and let me know the outcome.

    Best regards,
    Ariel H.

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