I want to cancel my account and subscription

Anna Burke

• July 14, 2024 16:23

I would like my account canceled and my card not charged.  I will dispute with my credit card company if it goes through.  I dont like the fact that I go through the cancelation process only to be told that I can not cancel my account that I just signed up for.  Then I go to your help forum and there are numerous posts about wanting their accounts closed and cards not charged.  Does not give me a warm feeling. So disregard my previous question I want my account canceled and card NOT charged.

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  Ariel H.

  • July 15, 2024 09:50

  Hi Anna,

  Thank you for reaching out to us. I can help you confirm your cancellation.

  If it is not too much trouble, could you please spare a few minutes to let us know why you have decided to cancel your subscription? Did you find it difficult to use?

  Your feedback will help us identify areas for improvement.

  Best regards,
  Ariel H.

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