video element and background video doesn't work regularly

Davide Scalisi

• July 04, 2024 14:04

Hi! in all my pages, after upgrade brizy plugin, all the video in background or inserted in video element are stopped to work .. some suggestion?

look here ...

https://www.kronoscope.it/nella-cripta-del-tempo-milano-fever/
https://www.kronoscope.it/dicono-di-noi/ 
 

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• 

  Ariel H.

  • July 04, 2024 14:21

  Hi,

  Thank you for reaching out to us.

  The issue appears to be originating from a conflict. Have you tried isolating this issue by temporarily disabling all other plugins besides Brizy and Brizy Pro and see if you can reproduce the issue? 

  If you haven't tried this yet, please do so and let us know how it goes.

  Best regards,
  Ariel H.

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  Davide Scalisi

  • July 04, 2024 15:05

  ok, is the script of the new plug in that is the google consent solution in italy, Iubenda.

  Im trying to insert the code without plug in but the result is the same.

  Can you help me to identify the problem? this is the script

  <script type="text/javascript">
  var _iub = _iub || [];
  _iub.csConfiguration = {"askConsentAtCookiePolicyUpdate":true,"enableFadp":true,"enableLgpd":true,"enableUspr":true,"fadpApplies":true,"floatingPreferencesButtonDisplay":"bottom-right","perPurposeConsent":true,"siteId":3001887,"usprApplies":true,"whitelabel":false,"cookiePolicyId":50400201,"lang":"it", "banner":{ "acceptButtonDisplay":true,"closeButtonRejects":true,"customizeButtonDisplay":true,"explicitWithdrawal":true,"listPurposes":true,"ownerName":"www.kronoscope.it","position":"float-top-center","rejectButtonDisplay":true,"showTitle":false,"showTotalNumberOfProviders":true }};
  </script>
  <script type="text/javascript" src="https://cs.iubenda.com/autoblocking/3001887.js"></script>
  <script type="text/javascript" src="//cdn.iubenda.com/cs/gpp/stub.js"></script>
  <script type="text/javascript" src="//cdn.iubenda.com/cs/iubenda_cs.js" charset="UTF-8" async></script>

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  Ariel H.

  • July 04, 2024 15:43

  Hi Davide,

  Thank you for the update.

  Unfortunately, this script does not work well in Brizy. I also tested it with another popular builder called Elementor and encountered the same result.

  I recommend reporting this issue to the developers of the script or plugin so they can be informed and potentially provide a solution.

  Apologies for any inconvenience.

  Best regards,
  Ariel H.

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