Register as assigned role is not working

Jessi Everhardt

• July 03, 2024 20:31

Hello, 

The register option of the membership functionality allows the option to assign a "role" at the point of registration, however it does not appear to be working. I am still having to manually assign a role and it is putting a bit of a constraint in our process. 

Is this a known issue? Is there a set date for repair? 

0

• 

  Ariel H.

  • July 04, 2024 12:29

  Hi Jessi,

  Thank you for reaching out.

  We appreciate you bringing this issue to our attention. Our developers are currently working on a solution to address this issue. However, we do not have an exact timeline for the resolution. We apologize for any inconvenience this may have caused.

  Best regards,  
  Ariel H.

  0
• 

  Larry L Burton Jr

  • August 27, 2024 20:28

  Has this issue been resolved?

  0
• 

  Ariel H.

  • August 28, 2024 09:01

  Hi Larry,

  Thank you for getting in touch with us.

  We do not have an update on this issue yet. In the meantime, you will need to manually assign roles to the members until we have a solution for this issue.

  We apologize for any inconvenience this may have caused.

  Best regards,
  Ariel H.

  0

Please sign in to leave a comment.