Breadcrumbs not working in new Cloud project

David Hurley

• July 03, 2024 18:17

Just starting a new project. Breadcrumbs element in Cloud does not work in back-end or front end.

See video: https://nimb.ws/mDF9a8P

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  Ariel H.

  • July 04, 2024 09:38

  Hi David,

  I can also reproduce the issue in my test environment. I have already escalated it to our senior support team for further investigation. Sorry for the inconvenience.

  Best regards,  
  Ariel H.

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  David Hurley

  • July 08, 2024 14:35

  Hi Ariel.

  How is this problem progressing? Once again, this is an SEO issue that is affecting client websites. I look forward to some insight on timeline.

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  David Hurley

  • July 12, 2024 15:32

  Where are we with this issue guys? Is this what we should expect moving forward with support issues at Brizy?

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  Ariel H.

  • July 15, 2024 08:22

  Hi David,

  We apologize for the delays; this issue is currently in progress and our developers are working to fix it as soon as possible. Please give us some more time to address the issue.

  Best regards,
  Ariel H.

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  David Hurley

  • July 15, 2024 17:23

  12 days now to fix an issue that has pretty significant SEO implications for my clients. Unacceptable.

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  Ariel H.

  • July 16, 2024 08:09

  Hi David,

  I understand how this issue affects SEO on your websites. Rest assured that we're still working on this issue and will notify you when we have any new updates.

  Sorry for the inconvenience.

  Best regards,
  Ariel H.

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