SSL not working / site not working

Tomas Luko

• July 01, 2024 11:13

Hello, 

I am really not sure why, but my site is not visible and it also shows as SSL not enabled. 

 

Custom domain, Brizy Cloud - https://www.tubs-n-saunas.eu

 

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• 

  KC George

  • July 01, 2024 11:59
  • Edited

  Hi Tomas

  A DNS lookup of your domain shows that apart from the A Record you have added from Brizy Cloud, it has 2 additional A Records. Kindly sign into your domain registrar account and delete the additional A Records with the IPS 3.33.130.190 and 15.197.148.33

  

  Kindly get back to us after completing the above step. We will install the SSL certificate for you.

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  Tomas Luko

  • July 01, 2024 12:38

  Hello George, 

  Thanks for quick reply. 

  I checked GoDaddy and it shows only one A record: 

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  Tomas Luko

  • July 01, 2024 12:38

  

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  KC George

  • July 01, 2024 14:06

  Hi Tomas,

  Kindly delete the 'Parked' A record and get back to us

  

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  Tomas Luko

  • July 07, 2024 12:16

  Hi, GoDaddy team said that they only see one A record. 

  They also shared this link - https://digwebinterface.com/?hostnames=tubs-n-saunas.eu&type=A&ns=resolver&useresolver=9.9.9.10&nameservers=&g-recaptcha-response=03AFcWeA60VPf1DpyxL9L-S_aeM7u36jHpcPP5KgA7yMe16VMcQULIBaDMF_4drIwC_AX_Xxt0OmKuAmX2f9uxjCOpaNKky6Ry40seeACr4bFrnxnfpNJEvC7l-QUOGETJKh3VBBo3mucsAHB0r3PYtB32qv0rHX6Ae8KobzuPYidMqDp3XFe7qul7A4YBfBwiz1h40MB4NKRo0SwdxXLyXewe5fumd5vUtCC6aWV1o8NhMJ4LIIVu9gyJi1wtNB3yW78x_0nvDoXFea2dI72evoTaAgGeyM_6cKWrX5998KRjoSzvMe5G2_JfyH0YASRFHAraq9heaZMv_A6-r7PHmzV7dm-LwOWz925oDHXnr2YJuKkR6UEKXJqIAnbm2UZRG4tNAAfQL88w__hdUsXDjRjdIRwJdKAwm1gn5clHuPg_I1iT3L-S444D9hJbyhzXpwPWIN4GL5mvcTEnyfNWe1YumtBev1EudUOxzX25z6wAcnqIUzOpBUaYzYKPbcBJ68ki-L-sQgd9B417ApviohySVUO2MA7E8KvIcTCuocFaUUTLleNUZMkanMnElRJLKY-PMRKco-C_rMceipDrjfktf7i7cHsPAjIGVLoSDIdYCHMR7KsSoW_6SWK2F4LY0j4m2kpTDweJd6mXjaBJcIMw73cZ_nkoDDF4Pj6fj_v31nlWNqF4Qas

   

  saying that it proves that there is not much else for them to do

   

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  KC George

  • July 08, 2024 08:56

  Hi Tomas,

  We have installed the SSL certificate. Kindly check

  

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  Tomas Luko

  • July 09, 2024 09:05

  it is back! thanks. 

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