Brizy Wordpress Plugin--Unable to Save or Publish Pages and Posts

Tbop Bop

• June 30, 2024 17:38

Tried it on two different browsers, two different machines. 

My blue Save button is blank. I'm able to save layouts, so it's not a complete loss.

What gives?

 

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  Ariel H.

  • July 01, 2024 09:35

  Hi,

  Thank you for reaching out to us.

  It seems that the issue may come from a conflict. Have you tried to troubleshoot this by temporarily deactivating all plugins except for Brizy and Brizy Pro and check if the issue persists?

  If you haven't tried this yet, please do so and let us know how it goes.

  Best regards,
  Ariel H.

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  Tbop Bop

  • July 01, 2024 12:27

  OK. 

  Looks like I cant edit/save pages and posts that are designated "Private".

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  Ariel H.

  • July 01, 2024 13:12

  Hi,

  Thank you for the update. I can also reproduce this issue on my test environment. I will verify if we have previously received a similar issue; if not, I will escalate it to our senior support team for further investigation. Meanwhile, please set it to "Public" for the time being to enable modifications and switch it back to "Private" as necessary. 

  Apologies for any inconvenience.

  Best regards,
  Ariel H.

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  Ariel H.

  • July 02, 2024 10:43

  Hi,

  Thank you for waiting. This issue was already escalated to our senior support team so it will be fixed in one of the upcoming updates.

  Best regards,
  Ariel H.

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