Bug with account?
READ ALL THE WAY TO THE END...
Today I had to login again into my account and received a message that I was starting a 14 days trial of a Pro account.
But I actually have a Pro LTD account:
I am afraid that on July 11 I may lose access due to this account status bug.
But the major problem is that, it looks like after this bug, I can't save any changes on any pages. I changed browser, logged out and in, deleted history, and I still get the same error, and it is not in one single page, I tried a different page and got the same error:
If I refresh naturally I lose all changes made.
I need help solving this asap!
-
Hi Julio,
The Free Trial Cloud Pro plan allows you to try out Brizy Cloud Pro features for 14 days. Since you have access to Cloud Pro features already, kindly ignore the trail plan. Once the trail plan expires on July 11th, your account will return to its original plans and privileges and you will not lose any access. The trail plan does not change other existing plans in your account.
Do you have the above error on a WordPress project or on a Brizy Cloud project? If the issue is on a Brizy Cloud project, kindly share with the Workspace, Project Name and the Preview URL so that we can take a look at your project
0
Please sign in to leave a comment.
Comments
1 comment