Few things does not work on apple, ipad

Tony Slavin

• June 27, 2024 18:56

For our website, few things does not work on mac systems. Like in the footer there is a newsletter box where we get error "The form could not be submitted" . This works on android and windows. 

There is a google review popup and a chatbot as well, which does not work on mac systems.

You can check it on theeyeshoppe.ca

0

• 

  Ariel H.

  • June 28, 2024 12:57

  Hi Tony,

  Thank you for reaching out to us.

  Your website appears to be functioning correctly on my end, except for the form at the bottom of your page in tablet view. It seems that the Google popup is interfering with the form. Could you please temporarily remove the embedded script for the Google popup and check if it resolves the issue?

  I have created a short screencast for you on this link to demonstrate the issue. You will also observe that the site functions properly in desktop view - https://youtu.be/DkR1mR9YYHw

  Best regards,
  Ariel H.

  0

Please sign in to leave a comment.