"Lists are empty. Please add a new list and try again" ConvertKit error

Ryan Mccain

• June 26, 2024 21:55

When going to the button connection options and selecting ConvertKit and giving it my API, I get this.  I am able to connect my account. I get this after clicking next. I have one subscriber on my test ConvertKit mailing list.  Am I overlooking something? thanks

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  KC George

  • June 27, 2024 09:24
  • Edited

  Hi Ryan,

  The ConvertKit 'Sequences' are treated as lists in Brizy. If you are on a free plan, ConvertKit assigns a default sequence to your subscribers. To check the name of the 'default sequence' assigned to your subscriber list, kindly select any subscriber and on the right pane, select the 'Sequences' tab. In the attached screenshot, the name of the default sequence is "Welcome new blog subscribers"

  

   

  When connecting a Brizy form to ConvertKit through API, it connects to your default sequence.  

  

   

  If you are subscribed to the 'Creator' plan or above, you can add your own 'sequences'. Select the 'sequences' option from the navigation menu and add a sequence if you have not created one yet.   

  

    

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  Ryan Mccain

  • June 27, 2024 15:39

  ahhh thanks. weird.

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