Accidentally Purchased Multiple Plans

Will Murphy

• June 26, 2024 02:13
• Edited

I incorrectly purchased 2 plans today.  I believe I should receive a refund.

Thanks.

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  KC George

  • June 26, 2024 08:17
  • Edited

  Hi Will,

  You have purchased multiple subscription plans in the past, but you have also cancelled all of them. The only subscription plan that is presently active in your account is the Agency Cloud plan with 15 Pro licenses.

  You can increase the number of Pro licenses available in your account by selecting the 'Update Plan' button in your account. Cancelling and repurchasing is not necessary. 

   

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