Email creates account but no access to custom Brizy Cloud
We had issue with emails being sent before but they are sending but cannot access the workspace when account logged in.
I have lifetime Brizy under derek@pcprosllc.com but my white label is under derek@derekfenwick.com.
Under derek@derekfenwick.com and workspace HaitiLibraryFoundation email sent account get created and can add new page but it doesn't get member access to workspace.
Please review or allow a way to manually set a new user?
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Hi Derek,
Do you mean Mike Clohessy, who was added to the HaitiLibraryFoundation workplace as a Team Member with a Designer role? You said that although he can add pages, he is unable to get member access to the workspace. Which Website Builder PC functionality is he unable to access? Could you elaborate further?
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Please make this private and Mike gets a blank brizy account with no workspace or access to HaitiLibraryFoundation workplace. So he has no functionality to the existing workspace or existing pages so it is not linked correctly.
If private I can send you email and password and you can log in and see or send yourself an invite from the workspace and see. Thank You.
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Hi Derek,
I made a private ticket. We will continue this discussion in the ticket. Kindly look for an email from support@brizy.io
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Hi Derek,
You have a record of our communication in the ticket. Feel free to delete this post for keeping your data private.
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