Agency Cloud and can't publish

Will Murphy

• June 22, 2024 19:09

Manage Subscription
"Personal Cloud" cannot be ordered because you have active subscription(s) to: Agency Cloud

If you already have an active subscription, you can change the quantity or change the product.

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  Ariel H.

  • June 24, 2024 09:20

  Hi Will,

  Thank you for contacting us. We have now fixed this issue. Please try purchasing a new plan again and let me know how it goes.

  Best regards,
  Ariel H.

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  Will Murphy

  • June 25, 2024 15:51

  Do I re-purchase the Agency plan I had before?

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  Ariel H.

  • June 26, 2024 08:20

  Hi Will,

  I'm sorry for the confusion. It sounds like you're looking to add a new Personal Cloud plan to your existing Agency Cloud subscription, which appears to be active. Could you please provide more details about your request so we can better help you?

  I am looking forward to your response.

  Best regards,
  Ariel H.

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  Will Murphy

  • June 26, 2024 09:12

  I should have selected Activate PRO instead of purchasing a new plan. This ticket can be closed.

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