Why do I have a trial now?!

Nasir Ahmad

• June 14, 2024 10:37

Hi, my Dashboard says

ACTIVE SUBSCRIPTIONS	EXPIRES
Free Trial Cloud PRO	Jun 28, 2024

This is new! I have 8 Websites running! What is this?

0

• 

  Ariel H.

  • June 14, 2024 10:55

  Hi Nasir,

  Thank you for getting in touch.

  I noticed that you're currently signed up for the Freelancer WordPress plan starting from Sep. 23, 2023.

  If you're not using Brizy Cloud, you can disregard this message.

  If you have any more questions or need assistance, please feel free to reach out.

  Best regards,
  Ariel H.

  0
• 

  Nasir Ahmad

  • June 14, 2024 10:58

  I am using Brizy Cloud, and I have - as stated - 8 Websites already running, this message up there is a new one! This was not there last time I logged in.

  0
• 

  Ariel H.

  • June 14, 2024 11:39

  Hi Nasir,

  Thank you for the update.

  You can still publish websites using the brizy.site subdomain. Your account status will stay the same even after the Free Trial Cloud Pro ends, and it won't affect your 8 websites.

  If you have any more questions, just let us know.

  Kind regards,
  Ariel H.

  0
• 

  Nasir Ahmad

  • June 14, 2024 11:48

  Oh that's very nice to hear!! So you are not taking the websites offlines after the expiry date? How many more websites can I add? Btw.: The websites are running really fast, after complaining you did a very good job! I was very hesitant at the beginning, but I am learning to love brizy cloud now.

  0
• 

  Nasir Ahmad

  • June 14, 2024 11:54

  Ahh wait, I did not understand the point with subdomains, can I still use publish through "Custom Domain"? And what about the existing websites, that are published through custom domains? Will they be deactivated?!

  0
• 

  Ariel H.

  • June 17, 2024 08:17

  Hi Nasir,

  I apologize for the delay.

  I have asked someone from our team to check your account. I will reach out to you as soon as I have an update.

  Best regards,
  Ariel H.

  1
• 

  Ariel H.

  • June 21, 2024 12:36

  Hi Nasir,

  We apologize for the delays. Please give us some more time to look into this issue. We will contact you as soon as we have any updates.

  Kind regards,
  Ariel H.

  0
• 

  Nasir Ahmad

  • June 22, 2024 10:54

  Okay thank you, it would be nice to know the status asap! In case you decide to deactivate the websites, I have to find another solution, which would be very hard for me.

  0
• 

  Ariel H.

  • June 22, 2024 23:38

  Hi Nasir,

  I'm sure they won't do that. I will keep you posted.

  Best regards,
  Ariel H.

  0
• 

  Nasir Ahmad

  • June 28, 2024 06:24

  Hi Ariel,

  is there any update?

  Greetings from Germany.

  0
• 

  KC George

  • June 28, 2024 06:59

  Hi Nasir,

  The Trial Cloud Pro plan in your account has expired today. This plan was added as an add on plan and it does not alter other existing plans in your account. After the expiry of the trial plan, now your account has returned to your previous subscriptions and privileges. Kindly check.       

  0

Please sign in to leave a comment.