URGENT! SITE DOWN FOR WEEKS

Javier Chacon

• June 14, 2024 00:46

ERR_SSL_PROTOCOL_ERROR"

 

It seems that the hosting is not providing any SSL certificate but it is forcing the website to load with the HTTPS secure protocol and that is causing the issue on the website.

Please check  if the correct Hosting IP address for the website is indeed 13.248.211.84 because if that hosting IP is not the correct one then this might be causing the issue and we will have to correct it with the proper one.

From the brizy console this is what we get now:

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  KC George

  • June 14, 2024 06:20

  Hi Javier,

  Kindly check the the A Record and the CNAME record associated with your domain name

   

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