Can't pay a new subscription

Bouzerd Islam Zakaria

• June 08, 2024 19:22

Active subscription says expires June 7 and we are June 8, when I try to pay for my subscription it doesn't allow me. thx

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  Ariel H.

  • June 10, 2024 11:21

  Hi,

  Thank you for contacting us.

  It appears that the payment failed due to insufficient funds. Kindly top up your account or consider using an alternative payment method. 

  

  Best regards,
  Ariel H.

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