Forms Don't Work

Payton Hamp

• June 06, 2024 23:57

I'm trying to make a contact form for my website, I have Gmail and Wordpress connected but when you attempt to submit, it says "Your email was not sent" and I don't understand why. Please help

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• 

  Ariel H.

  • June 07, 2024 10:19

  Hi Payton,

  Thank you for contacting us.

  I assume that you have followed the steps in this support article to configure your contact form:
  https://support.brizy.io/hc/en-us/articles/360044216151-Email-notification-via-Gmail

  If this didn't work for you, please provide us temporary access to your WP Admin page so we can inspect your site. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  Community https://support.brizy.io/hc/en-us/community/posts/19394282590610
  WordPress Admin URL:
  Username:
  Password:
  Contact for URL:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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