Brizy Pages Not Loading - Only Showing White
Hello,
All pages that use Brizy show blank for the body section of the pages.
In troubleshooting, when I select to edit a page with Brizy, click save, then load the page as an ADMIN, The page will load correctly for a short time. As an admin, after a few minutes, If I try reloading the page again, the body section is blank again.
With the above testing, the body section of these pages stays blank for non-logged in users, at all times.
Example Issue URL: https://stg-devhistoricalbricks-novkadence.kinsta.cloud/project-ideas/brick-driveway-design/
Next, I saved the full layout of the above page, and added it to the below troubleshooting page: https://stg-devhistoricalbricks-novkadence.kinsta.cloud/troubleshooting-projects-brick-driveways-page/
When I first imported the saved layout (to troubleshooting page), I added some of our existing Global Blocks as it seems these issues may be related to the Global Blocks. However, when I saved the Troubleshooting Page, it also changed the layout of the original page (top link in my support message).
I reverted to a previous backup, and now I created the Troubleshooting page again, and instead, first exported the page layout and re-imported to the Troubleshooting page from the file export. With this, the body section is never visible for non-logged in users, and when loading the page as an ADMIN, the page loads correctly the first time, but after a minute or so the page is blank again after loading.
On the Troubleshooting page, I then started to delete sections, save, and then re-test.
After getting rid of all sections except for the very top section, it does look like the page will now load indefinitely both as an admin and non-logged in user.
**************************
After further testing, it looks like the page loads nothing once I add a row like this: https://jumpshare.com/v/bGntLQKxSI0nbN0QubLq
*************************
I tested everything above with all plugins deactivated except for Brizy and Brizy pro, and also had reverted to the original theme, Suki. However, since I was still getting all the same errors, I reverted to a backup where all original plugins and theme were reinstated.
-
Hi Aaron,
This issue could be due to code conflict with an external code embedded to your website. Kindly check these
- If you have embedded code from https://www.livechat.com/, kindly remove it temporarily and check if that resolves the problem
- I see an iframe code from DoubleClick.net which is a third-party cookie that Google uses to track users' online behavior and deliver personalized ads. If you have integrated Google AdSense to your website, kindly disable it and check if that resolves the problem
- If you have integrated https://www.callrail.com/ code into your website, kindly disable it and check if that helps
- If you have added any code to integrate LinkedIn ads to your pages, kindly disable the ads and check if that makes a difference
- If you have added any embed code from https://anticlickfraudsystem.com/, kindly disable it and check.
- Remove any code added from Pinterest, Facebook or Bing and check if that makes any difference.
0
Please sign in to leave a comment.
Comments
1 comment