Site breaks when editing pages

Colin Scotland

• June 02, 2024 13:21

My site goes down when I update anything in the Brizy editor.

I tried changing themes. tried deactivating ALL plugins except brizy and the issue still persists.

If I deactivate Brizy the site works fine? Please help.

Thanks

0

• 

  Ariel H.

  • June 03, 2024 11:16

  Hi Colin,

  Thank you for contacting us.

  This is something we need to inspect from your WP Admin page. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/19294678817810
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Meanwhile, could you also check if the issue occurs if you use a diferent browser?

  Best regards,
  Ariel H.

  0
• 

  Ariel H.

  • June 03, 2024 13:58

  Hi Colin,

  Thank you for your cooperation.

  Could you please try changing your home and site URLs to use HTTPS instead of HTTP?

  

  If the issue persists, please also provide us with temporary access to FTP so we can further inspect the issue.

  Best regards,
  Ariel H.

  0

Please sign in to leave a comment.