Brizy Cloud Whitelabel Ai not working

Shaun Davis

• May 30, 2024 12:59

The Ai generate is not working on my White Label account + there is a little layout issue as well (probably not related)

Here is a video highlighting the issue: https://share.zight.com/RBuA4xbQ

The page redirects to: https://user/?code=tox_BDKDMJEX6H53_ASYOQnEsJ8PAuAE_XUF7ZWr8iqCak_upgmJr3ZVKkl23zB39IgeFEjArEpYsUOezfMsTC4XlHA-jPHeQIUe-yX6IaKFZQE4xEv6VO8LVUrb7c9ELsD5WeBRUaTiYbOVa5rX2owPMTrEpluuGfBPUG16yvQ4PbSxbuMIOSjrvoELvvjT.56wwuIjnoAGIadqZLarpX0suhFxbVrLj3lYFZT3K8II

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  Ariel H.

  • May 30, 2024 13:39

  Hi Shaun,

  Thank you for contacting us.

  I have informed Natalia about this issue, you should receive an email from her soon.

  Best regards,
  Ariel H.

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  Benny Adolfsen

  • May 30, 2024 20:14

  I have exactly the same problem...

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  KC George

  • May 31, 2024 05:23

  Hi Benny,

  The whitelabel AI builder will look somewhat different from the Brizy AI builder and it will be deployed on a subdomain of your whitelabel preview URL. 

  

   

  To customize the whitelabel builder according to your preferences, we have an onboarding process. Kindly write to support@brizy.io informing your interest in adding AI to your whitelabel builder. We will then initiate the onboarding process and thereafter custom create the AI builder according to your preferences. 

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  Shaun Davis

  • June 03, 2024 14:59

  @KC George,
  
  I'm already set up for Whitelabel but obviously the AI function has since been added. 
  
  You addressed Benny in your response but I'm wondering if I also need to send an email to support@brizy.io
  
  Can you please confirm. 

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  KC George

  • June 04, 2024 06:30

  Hi Shaun,

  Yes, please send an email to support@brizy.io expressing your interest in adding the AI builder to SiteFlex. After that, we will begin the onboarding process for your whitelabelled AI builder.

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