Picture Issue - Failed to Upload

Mevin Key

• May 29, 2024 22:33

When uploading a Jpg.  I get the error.  Please upload a valid file Jpg, png, SVG or Gif.  

I'm not understanding what the problem is.  Please help 

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  KC George

  • May 30, 2024 05:37

  Hello Mevin,

  Ideally, you should be able to upload .JPG, .PNG, .SVG, and .GIF files to your Brizy Cloud project. However, Brizy Cloud does not support JPEG files. If you have a.JPEG file, please convert it to .JPG at https://cloudconvert.com/jpeg-to-jpg and try uploading again.

  If you continue to face this issue, kindly let us know the name of your project and we will take a look.

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  Mevin Key

  • May 30, 2024 08:11

  Still having trouble. The files are JPG.  These are two of the files. 

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  KC George

  • May 30, 2024 08:48

  Hi Mevin,

  Which project would you like us to test adding these two images?

  1. MVP Website
  2. Melvinkey.com
  3. WeAreSix.org

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