Websites not working: All projects (timeout)

Ada Barlatt

• May 29, 2024 02:15

All of my websites are down. I'm getting ERR_NETWORK_CHANGED or ERR_TIMED_OUT errors. They have been down for hours. Please let me know how I can get this fixed. Thank you!

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  Ariel H.

  • May 29, 2024 08:30

  Hi Ada,

  We apologize inconvenience.

  Our servers were hit by a significant DDoS (Distributed Denial of Service) attack, resulting in disruptions to Brizy Cloud.

  We worked closely with our partner, AWS, to mitigate the attack and restore normal service. The issue has now been resolved.

  Please check on your end to ensure everything is functioning properly and let us know if you have any further questions.

  Best regards,
  Ariel H.

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  Ada Barlatt

  • May 29, 2024 16:41

  Hello Ariel,
  
  Thank you for this information, I'm happy that it was mitigated -- my websites are working now.

  Are there any steps being taken to resolve issues like this faster in the future? 

  Thanks for your help!

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  Ariel H.

  • May 30, 2024 02:16

  Hi Ada,

  Thank you for the update.

  This issue is not unique to Brizy Cloud; other providers are also experiencing it as well. While DDoS attacks are a significant threat, we are learning from these incidents and continuously working to find ways to minimize, if not permanently address the issue.

  Thank you for your continuous support.

  Best regards,
  Ariel H.

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