License

Alexey Dayhovski

• May 20, 2024 07:29

Hi. It says in my account -
Your plan renews on July 5, 2024. But yesterday we received an email - We will invoice you 58.80 € automatically on May 22, 2024 to renew your subscription. Why is it so early if the license ends in July?

0

• 

  Alexey Dayhovski

  • May 20, 2024 10:15

  I think I got it. I originally bought a Personal license. Then I upgraded to Freelancer. And that's just how the first one ended. We are waiting for July.

  0
• 

  Alexey Dayhovski

  • May 20, 2024 10:27

  Or issue an invoice for a Freelance license

  0
• 

  KC George

  • May 20, 2024 10:49

  Hi Alexey,

  For some reason the renewal schedule for your cancelled Personal plan was still active in our system. We apologize for this mistake. We have fixed this issue now. You would not get charged on May 22, 2024

  To download the invoice for your payment towards the Freelancer subscription, kindly sign in to your Brizy account at https://www.brizy.io/account/login. Under the 'Account' menu, select 'Billing'

  

   

  Under the heading "Invoice History" click on the date of your invoice to download it.

   

  0
• 

  Alexey Dayhovski

  • May 20, 2024 10:51

  Thanks! I'm waiting for July)

  0

Please sign in to leave a comment.