Your price plan is not allowed third-party domains

Therese Jonsson

• May 15, 2024 15:14

Hi,

I have an AppSumo deal with 3 domains and should have 2 left, but when I try to connect my domain I get the error message "your price plan is not allowed third party domains".

From other posts, it looks to be some sort of bug when it happens. Could you please take a look and get back to me?

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  KC George

  • May 15, 2024 16:29

  Hi Therese,

  You have added custom domains to these three projects in your account. However custom domains in these projects are not configured correctly.  

  

  
  You have the option to delete custom domain from any of these projects and add it to another project. To delete a custom domain, kindly select the "Delete Domain" option in your Publish On Your Domain screen

    

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  Therese Jonsson

  • May 15, 2024 19:25

  Fantastic, thank you! I didn't realize that it still counted as "used" if the page was in draft mode and not published. It worked and I've added the new domain now :) Thanks again, and I consider this ticket closed :)

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