Serious issue with Global Blocks misbehaving

S R Savoor

• May 11, 2024 19:34

Hi

We have two websites we are working on. The site address is https://ariveroflight.org, but both sites are having the issue.

If you look at the homepage without logging in, you will see the page as it is supposed to appear.

If you login and edit through Brizy, the page looks completely different, blocks are missing and ones that should not exist are there.

This started happening when the global blocks that were created were removed. In addition, the large image you see when you edit, if not there in global or saved.

Something is seriously wrong with the page, and it looks as though Brizy has lost the page's layout as it was on the last good save. So it is not possible to edit the page without losing the approved content permanently.

I have even tried cloning the page and editing, but the page appears incorrect in Brizy.

Please send me a private ticket so I can provide the login credentials for you to login and check.

I am looking forward to an urgent solution to this please.

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  KC George

  • May 13, 2024 06:14

  Hi S R Savoor,

  I have created a private ticket for you. Kindly look for an email from support@brizy.io in your Inbox and provide us with access to your WordPress Dashboard. We will take a look

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