Lost Footer global block - sometimes
Brizy Pro novice InterWeb user has lost(?) what was thought to be a global footer in live status, but the footer shows up on some pages when in the Brizy Edit mode. On the live pages, the page appears to be cut off before where the footer should be displayed, but in Brizy edit mode, a footer is sometimes present.
Possible cause: Added a new simple page to peacearroyogrande.com to announce a new Kindergarten for our church and preschool. Attempted to select a footer from the Global Block section, but I get an error message 'You can't add it again' at pages in edit mode, leaving no viable choices.
I have saved the last two backups but did not want to try a restore without Brizy insight. I would consider rolling back to an earlier backup (and start over with the new page construction), but unsure whether the errant settings for the footers would also restore to useable condition.
Any recommendations would be much appreciated.
Christian Clawson, Peace Lutheran Church of Arroyo Grande, CA
cell: 714-206-8600
-
Hi Christian,
Kindly take a new backup of your website and then attempt to restore your website from a previous backup and check if that resolves the problem.
If this does not help, kindly give us access to your WordPress Dashboard. We will help you fix the issue. If you need help from us, please add a new user to your WordPress Dashboard and send the following details to our email: communitysupport@brizy.io How to add a new Admin User to WordPress
- Community Post link: https://support.brizy.io/hc/en-us/community/posts/18859696774802
- WordPress Admin URL:
- Username
- Password
Please let us know in this forum when you send us the email.
0 -
Good Morning and Good News too!
I clicked the scary RESTORE button, chose the earliest of two backed up versions, then checked all pages and noted that the footers were restored, (along with stuff I will need to re-edit).
I apologize for taking up your valuable time, but also thank you most earnestly for manning the Help Desk when novice interweb users get into trouble!
Christian Clawson, Peace Lutheran Church of Arroyo Grande, CA
peacearroyogrande.com
Cell: 714-206-8600
0
Please sign in to leave a comment.
Comments
2 comments