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website up and down since May 9

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3 comments

  • KC George

    Hi Benjamin,

    We apologize for the inconvenience. Today we have had a disruption of service for around 30 minutes or so. All your websites must be working fine again. We have escalated the issue and are we are looking into the cause now.  

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  • Benjamin Leroux

    Hello,

    Thank you for the answer, it was 30minutes for the longest interruption but also a lot of small stops during the day (for a minute or so).

    Do you have more information on the root cause, and remediation plan ?

    Because, it's happening again today.
    Best regards

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  • Ariel H.

    Hi Benjamin,

    Thank you for the update.

    We have experienced DDoS attacks that caused some sites to go down for a few minutes. DDoS attacks often degrade service quality gradually rather than causing an immediate outage. The issue was resolved as soon as it was discovered.

    We apologize for the inconvenience.

    Best regards,  
    Ariel H.

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