website up and down since May 9

Benjamin Leroux

• May 10, 2024 15:42
• Edited

Our website hosted on Briny is going up and down on may 9 and 10, what is the issue ? it is currently down, when do you plan to solve the issue ?

and I see nothing on https://status.brizy.io/

Thanks

1

• 

  K C George

  • May 10, 2024 16:10

  Hi Benjamin,

  We apologize for the inconvenience. Today we have had a disruption of service for around 30 minutes or so. All your websites must be working fine again. We have escalated the issue and are we are looking into the cause now.  

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• 

  Benjamin Leroux

  • May 13, 2024 15:31

  Hello,

  Thank you for the answer, it was 30minutes for the longest interruption but also a lot of small stops during the day (for a minute or so).

  Do you have more information on the root cause, and remediation plan ?

  Because, it's happening again today.
  Best regards

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• 

  Ariel H.

  • May 14, 2024 12:39

  Hi Benjamin,

  Thank you for the update.

  We have experienced DDoS attacks that caused some sites to go down for a few minutes. DDoS attacks often degrade service quality gradually rather than causing an immediate outage. The issue was resolved as soon as it was discovered.

  We apologize for the inconvenience.

  Best regards,  
  Ariel H.

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