Form problems

Albert Corbero

• May 08, 2024 14:52

Hi,

When I install a form and save the page it tells me that: This page needs a refresh. You’ve probably updated this page (or another page) in a different tab or browser.

Can ypu help me?

0

• 

  Ariel H.

  • May 08, 2024 15:23

  Hi Albert,

  Thank you for reaching out to us.

  Does this issue occur on all the pages you are working on? Could you please check?
  If this issue only occurs on this specific page, based on my observation, it seems to be related to pages that have numerous revisions. 

  To address this issue, I recommend trying the steps outlined in this link to see if it resolves the issue:
  https://www.elegantthemes.com/blog/wordpress/how-to-manage-wordpress-revisions-to-optimize-site-performance

  In the above article offers a manual method of limiting page revisions using PHPMyAdmin, or you can opt for WP Optimize, which is simpler to operate.

  If this issue happens in all pages, we may need temporary access to your WP Admin page to further investigate the issue.

  Please give this a try and inform me of the outcome.

  Best regards,
  Ariel H.

  0
• 

  Albert Corbero

  • May 09, 2024 09:38

  Hello Ariel, good morning. I have installed the Wp Optimize puggin and the problem continues. I don't find a solution. I need help.

   

  0
• 

  Ariel H.

  • May 09, 2024 10:16

  Hi Albert,

  Thank you for the update.

  This is something we need to inspect from your WP Admin page. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/18813169445138
  WordPress Admin URL:
  Username:
  Password:
  URL of the affected page:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

  0
• 

  Albert Corbero

  • May 09, 2024 11:28

  Hi,

   

  I've send the mail with the information required,

   

  0
• 

  Ariel H.

  • May 09, 2024 12:27

  Hi Albert,

  Thank you for your cooperation.

  Upon checking, the issue appears to be a conflict with iubenda - All-in-one Compliance for GDPR / CCPA Cookie Consent plugin. When this plugin is disabled, the issue no longer occurs.

  

  I would suggest either finding an alternative plugin that does not conflict with Brizy Builder or keeping the iubenda plugin disabled while working on your pages.

  Additionally, I recommend updating the current memory limit from 256M to 512M or higher.

  

  If you have any further questions, please let us know.

  Best regards,
  Ariel H.

  0
• 

  Albert Corbero

  • May 09, 2024 12:31

  Thanks Ariel,

   

  You saved my life today.

  Thank you very much!

  Regards.

   

   

   

  0

Please sign in to leave a comment.