Adding a custom domain to my site

Nicole Gottselig

• May 06, 2024 07:30

Hi Team,

Can you help me add my domain: www.nicolegottselig.com to my Brixy site? Journo portfolio has released it for me. See screenshot. 

Thanks so much.

—Nicole

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  KC George

  • May 06, 2024 09:42

  Hi Nicole,

  Kindly follow the procedure in this screen recording to add an A Record and a CNAME record to your domain name.https://jmp.sh/NBBNWcY8 This procedure will work only if you have registered your domain name with Namecheap.com

  Once you have added the two records, if you see an error on your website, kindly get back to us. We will install the SSL certificate for you.  

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  Nicole Gottselig

  • May 07, 2024 10:28

  Hi KC, 

  Thanks for your helpful instructions. I see that what I need to do is actually transfer the domain from journoportfolio.com to Brizy. Can you help me with this? 

  Best,
  Nicole 

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  KC George

  • May 07, 2024 10:47

  Hi Nicole,

  As per the Whois lookup at https://www.whois.com/whois/nicolegottselig.com your domain name is registered with Namecheap Inc at https://www.namecheap.com/

  

   

  The domain is currently pointing to journoportfolio.com because of the A Record and the CNAME records added to your domain

  

  

   

  If you sign into your domain registrar account and modify the A Record and the CNAME record as per the instructions given in my previous comment, it will transfer the domain from journoportfolio.com to Brizy Cloud.

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  Nicole Gottselig

  • May 07, 2024 10:50

  Thanks so much. I can't seem to login into Name Cheap though. Do you know how I can do this so they recognize me as the domain owner? Journoportfolio must have registered me on Name Cheap. 

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  KC George

  • May 07, 2024 11:19

  Hi Nicole,

  Kindly find out the process to redirect the domain nicolegottselig.com to another website from Journoportfolio Support. Please inform them that you would like to change the domain's A record and CNAME record.

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  Nicole Gottselig

  • May 09, 2024 05:25

  Hi KC,

   Here is the information I have from Journoportfolio: 
  
  Your Authorization Code is: 
  For Domain: nicolegottselig.com

   

  I tried to do this on Name Cheap but it won't let me. Do you know where I need to go to do this transfer? Or can you do it on Brizy?

   

  Thanks a lot.

  —Nicole

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  KC George

  • May 09, 2024 07:50
  • Edited

  Hi Nicole,

  If you have not signed up with Namecheap, kindly signup at https://www.namecheap.com/myaccount/signup/

  Please provide your Namecheap account email to  Journoportfolio and request them to initiate the 'Change Ownership' in Namecheap following this process https://jmp.sh/Yq4QzmcA

  You will then receive an email with instructions on how to take over domain ownership. If this is not working, it could be because they have not unlocked the domain for transfer. Kindly confirm with Journoportfolio if they have unlocked the domain

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  Nicole Gottselig

  • May 20, 2024 05:45

  Hi KC,

  The domain is now in Namecheap. Should I make Brizy the domain manager now or keep as Namecheap?

   

  Many thanks,

  Nicole

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  KC George

  • May 20, 2024 06:21

  Hi Nicole,

  You don't need to make Brizy a domain manager. Kindly follow instructions in this screen recording to point your domain name to your Brizy Cloud website https://jmp.sh/NBBNWcY8

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  Nicole Gottselig

  • May 20, 2024 06:38

  Hi KC,

  All done. Thanks for your fast reply as always. Anything else I need to do? 

  

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  KC George

  • May 20, 2024 06:58

  Hi Nicole,

  Your domain https://www.nicolegottselig.com is now pointing to your Brizy Cloud website. Kindly check

  If you don't see your homepage design, kindly reload the page by clicking on the 'Refresh' icon in your browser address bar.

  

   

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