Bug on WordPress in which publication

Raphaël Ghikh

• April 28, 2024 17:26

Hi,

I have a problem with your builder on my WordPress.

When I post my page, I have this error message :

Could you help me please ?

Best regards

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• 

  Ariel H.

  • April 29, 2024 11:02

  Hi Raphaël,

  Thank you for reaching out to us.

  To isolate this issue, have you tried disabling all other plugins except for Brizy and Brizy Pro to check for any conflicts? Additionally, have you considered using another theme to see if the issue persists?

  If you have already taken these steps, we kindly request temporary access to your WP Admin details. This will enable us to conduct a thorough investigation. Please add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io:

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/18610963055250
  WordPress Admin URL:
  Username:
  Password:

  As a precautionary measure, please make a full backup of your site.

  Best regards,
  Ariel H.

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