SSL is off - certificate expired - really???

Rodrigo Kirchner

• April 22, 2024 07:17

Hi how can that be certificate expired 2 days ago.... shouldn't that update automatically ?

 

Thanks

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  KC George

  • April 22, 2024 07:35

  Hi Sam ,

  A DNS lookup shows that your domain name has a AAAA record with the IP 2a02:4780:1d:f4c6:9715:c48a:716d:201e along with the A Record you have added.

  

  Kindly sign in to your domain registrar account and check if you see the aforementioned AAAA record. If you do, delete the AAAA record and get back to us. We will restore your SSL certificate for you.  

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  Rodrigo Kirchner

  • April 22, 2024 11:16

  They found the AAAA was hidden behind a CDN alias - whatever that means :)

  ​its removed now.
  
  Please activate our side again we ar loosing business

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  KC George

  • April 22, 2024 11:39

  Done

  

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  Rodrigo Kirchner

  • April 22, 2024 13:00

  amazing ! thank you

   

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