DNS Wildcard not working

Lloyd Pearson

• April 15, 2024 13:07

I am a Reseller. Everything seems to be configured correctly except for the DNS Wildcard doesn't seem to be working. https://projectbuilder.projectcues.net is taking people to the root site at projectcues.net instead of the site published on Brizy Cloud.

 

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  K C George

  • April 15, 2024 14:54

  Hi Lloyd,

  I see the design at https://jmp.sh/xI4YaCMQ when visiting https://projectbuilder.projectcues.net/ and it is the same design you have created in the 'Project Builder' project in your Reseller account. Do you not see this design?

  Kindly let us know more about of the issue you are facing.

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  Lloyd Pearson

  • April 15, 2024 18:28

  No, I see this instead...

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  K C George

  • April 16, 2024 09:49

  Hi Lloyd,

  A DNS lookup of your domain name projectbuilder.projectcues.net shows an A Record and a AAAA record. The AAAA record points to a server with 20i. 

   

  Kindly check the domain records associated with your domain. If you see a AAAA record for 'projectbuilder' kindly delete it and check if the issue persists.

  

   

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  Lloyd Pearson

  • April 16, 2024 12:13

  Thank you! It's fixed!

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