Issues with the tab block

Infofuturo García García

• April 09, 2024 12:26

Hello,

When creating the tab block shown in the image,


When I update, save, and click on preview or directly view the page, the block is not visible. I show the image:

The block with the tabs does not appear, only the header and footer are visible.

I've tried saving the problematic block, creating a new page, inserting it, and the same issue persists. It looks fine from the editor, but it doesn't save the changes. It's hours of work to create those tabs...

What could be the problem?

Thanks.

0

• 

  Ariel H.

  • April 09, 2024 13:08

  Hi,

  Thank you for reaching out to us.

  We have reviewed your site, and it seems that the tabs are visible. However, it's taking some time to load.

  

  We recommend clearing your browser cache or trying to access the site using a different browser to see if this resolves the issue.

  Best regards,
  Ariel H.

  0
• 

  Infofuturo García García

  • April 09, 2024 13:38

  Hello,

  As you can see in the image you provided, the boxes do not match the design created in the builder. Indeed, it is visible but incorrect and has nothing to do with the applied design. Furthermore, in that preview, if you expand the different tabs, you will notice that they are not complete when they are in the builder. It's not a cache issue, obviously that has already been ruled out. What could be the problem?

  Thank you. Regards.

  0
• 

  Ariel H.

  • April 09, 2024 13:56

  Hi,

  Thank you for the update.

  Please make sure to click on all the options in LiteSpeed Cache to ensure that your page displays the most recent update.

  

  After doing so, clear your browser cache once again and check the page.

  Please give this a try and let me know how it goes.

  Best regards,
  Ariel H.

  0

Please sign in to leave a comment.