post element not showing up

Tatsiana Greenberg

• April 03, 2024 13:39

post element not showing up on https://fencecompanyyorbalinda.com/

or really any of the blog/post items

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  Ariel H.

  • April 03, 2024 14:01

  Hi Tatsiana,

  Thank you for reaching out to us.

  If you are on a standard page, please try searching for it instead.

  

  Typically, this will only show if you are working on a dynamic template.

  Please give this a try and let me know how it goes.

  Best regards,
  Ariel H.

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  Tatsiana Greenberg

  • April 11, 2024 14:37

  I have dont this and there is nothing there.

  

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  K C George

  • April 12, 2024 06:51
  • Edited

  Hi Tatsiana,

  Can you deactivate and delete Brizy Pro, reinstall it and check if the issue gets resolved? Kindly download the latest version of Brizy Pro from your brizy.io account

      Please ensure that you have these versions of Brizy and Brizy Pro

  

   

  If none of the above helps, kindly get back to us. We will need access to your WordPress Dashboard to offer further help.  

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  Tatsiana Greenberg

  • April 16, 2024 13:27

  I am pretty sure I already done that, and both of the plugins are up to date. But I just went ahead and removed it, downloaded it from your site and installed it and it is still the same thing. I also deleted and reinstalled free brizy plugin as well. And still the same. I am not sure why, I have other sites and it is all working fine. Just this one. 

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  Ariel H.

  • April 16, 2024 13:40

  Hi Tatsiana,

  Thank you for keeping in touch.

  This is something we need to inspect from your WP Admin page. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/15534397455890
  WordPress Admin URL:
  Username:
  Password:
  Name or URL of the affected page/template:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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  Ariel H.

  • April 16, 2024 14:35

  Hi,

  Thank you for your cooperation.

  Unfortunately, I am unable to identify the cause of this issue. I have created a private ticket and escalated the matter to our senior support for further investigation. Please allow us some time to examine this issue. 

  Best regards,
  Ariel H.

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