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  • Ariel H.

    Hi Vera,

    Thank you for reaching out to us.

    Here are a some steps you can try to address the issue:

    1. Please ensure that you are using the Brizy Template

    2. Also try to temporarily switch to the Bocksy theme or any of themes on listed on this page ( https://www.brizy.io/theme-partners ) and see if this makes any difference.

    Please try this and let me know how it goes.

    Best regards,
    Ariel H.

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