Brizy Pro Editor Down?

Christian Clawson

• April 01, 2024 18:43

WP 6.4.3 -  Brizy 2.4.43 -  Brizy Pro 2.4.38

website:  pea********grande.com

4/1/2024: Novice user attempting to edit a few pages on our church website, but the Brizy editor spins without ever transitioning to edit mode.

Only issue in the Brizy Pro menu is Jetpack Boost with score of "E" but no other apparent issues show in the Brizy Pro dashboard.  

The site appears to load easily and no pages have errors as far as I can find.  The only but insurmountable problem is this Novice cannot 'Edit using Brizy'.

Help?

0

• 

  Ariel H.

  • April 02, 2024 08:40

  Hi Christian,

  Thank you for reaching out to us.

  This is something we need to inspect from your WP Admin page. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  • Community Post link: https://support.brizy.io/hc/en-us/community/posts/18039203628690
  • WordPress Admin URL:
  • Username:
  • Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

  0

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